Culture

A look into the core values of Mercari’s engineering organization.

Message from CTO

At Mercari, we adopt a blameless culture throughout our engineering organization that encourages members to go bold, take on new technological challenges, and learn from failure. Bold challenges are crucial on the path toward achieving Mercari Group’s mission to “Circulate all forms of value to unleash the potential in all people.” Risk and failure go hand in hand, but with failure comes learnings that prepare us for even greater undertakings. We aim to be an organization that never ceases this cycle.

The challenges we take on are informed by a culture of continuously learning from the newest technological trends and encouraging one another to grow and improve every day. That’s why we’re looking for new members who value the sharing of individual knowledge and expertise within the organization, and are committed to doing so consistently through learning sessions and various other means.

Another important factor is a shared belief in and commitment toward our mission. The goal of engineering at Mercari is to achieve the Group mission of circulating all forms of value to unleash the potential in all people. Those who understand the connection between the mission and their own work and are committed to achieving it will thrive.

Finally, we look for passion toward the services we provide. We are looking forward to working with new members who believe in the unique value that Mercari’s services provide, and who are excited to join us on the journey of trial and error toward achieving our mission.

Shunya Kimura

Mercari Engineering Principles

Mercari Engineering Principles are a shared understanding that serves as the foundation of engineering beliefs and behavior at Mercari.

Mercari’s mission, value, and common culture are shared among all Mercari members. The Engineering Principles are designed to complement this organizational identity from an engineering viewpoint.

These principles ultimately help us achieve Mercari’s mission by defining the ideal state we seek to realize in the long term. Therefore, it is essential that all members of the Mercari Engineering Organization embrace this cultural perspective.

Passion For The Product

We expect engineers at Mercari to engage in product development with a deep understanding of, and a burning passion for, our product. We do not simply solve problems from a technical viewpoint; engineers must embrace the passion for the products that they develop. With this passion, we believe we can promote the sustainable growth of our products and continue to deliver value to our users.

Grow Together

Mercari’s Engineering organization is a place where everyone can grow together while pursuing high standards. Engineers can learn from each other, which not only improves their own skills, but ultimately contributes to better team performance. We further aspire to improve ourselves through proactive sharing and communication with communities external to our company.

Solve Through Mechanisms

In order for engineers to take on bold challenges, we need a culture that celebrates success while also learning from failures. At Mercari, we believe that the root cause of issues is organizational mechanisms, not individual members. Building better mechanisms is the best way for us to solve issues and pave the way for us to take on bold challenges.

Collaborate Openly

We encourage open collaboration, based on our culture of “Trust & Openness” and “Open Organization”. In accordance with our culture, and to achieve our Mission, we engage in constructive communication and collaboration across our organizations, teams, and roles, thereby preventing silos from forming. This extends beyond the scope of Mercari, and applies to the wider industry and community that we are a part of. As one of the leading software companies in the industry, we circulate our knowledge throughout the industry by sharing organizational and technological information and collaborating with others.

Engineering Ladder
Expectations for each stage of an engineer’s career

Engineering Ladder was born out of the need to share our image of the ideal Mercari engineer, and to build an organization that maximizes everyone’s strengths. It was essential that we share these ideas to build a strong culture and respect every member’s skills, personality, and diversity.

Engineering Ladder clearly defines the expectations for a Mercari engineer in six sets of actions derived from Mercari’s three values: Go Bold, All for One, and Be a Pro. These expectations are defined for many different levels in an engineer’s career, as expectations for a junior engineer and a senior engineer obviously differ.

Engineering Ladder is used for evaluation, setting goals, and designing career paths, and serves as a guideline to let engineers know what they need to work on to reach the next level.

Engineering Ladder is not meant to be a checklist of things that one must fulfill completely, as each individual engineer possesses a unique set of skills. We realize that everybody has different strengths and weaknesses, and that everybody grows at a different pace.

We welcome the diversity in engineers’ strengths and weaknesses. We believe this will help us create a better product for our customers.

To view the ladder in its entirety, please see the Engineering Ladder page.